Welcome to PrintOvly.com ("we," "us," or "our"). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase on printovly.com.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following types of information to process your orders and improve your experience:

a) Information You Provide to Us

  • Personal Identifiers: Your name, email address, shipping address, and phone number (when placing an order).
  • Payment Information: We do not store your credit/debit card details. All payments are securely processed through PayPal and Stripe, which are PCI-DSS compliant payment gateways.
  • Communications: Any messages or emails you send us via our contact form or support email.

b) Information Collected Automatically

  • Device & Browser Data: IP address, browser type and version, operating system, and referring URLs.
  • Usage Data: Pages visited, time spent on pages, links clicked, and products viewed.
  • Cookies: We use cookies and similar tracking technologies to improve your browsing experience, remember cart items, and analyze website traffic. (See Section 6 for details.)

2. How We Use Your Information

We use the information we collect for the following purposes:

  • ✅ To process and fulfill your orders (physical prints and digital downloads).
  • ✅ To send order confirmations, tracking updates, and shipping notifications via email.
  • ✅ To provide customer support and respond to your inquiries.
  • ✅ To improve our website and product offerings based on user behavior analytics.
  • ✅ To send promotional emails about new collections, exclusive discounts, and offers — only if you have opted in. You can unsubscribe anytime.
  • ✅ To prevent fraud and ensure the security of our platform.
  • ✅ To comply with legal obligations.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to any third parties. We may share your information only with trusted service providers who assist us in operating our website and serving you:

  • Print & Fulfillment Partners: Your shipping name and address are shared with our print-on-demand fulfillment partners (e.g., Printify, Printful) solely to produce and ship your order.
  • Payment Processors: PayPal and Stripe process your payments securely. We do not have access to your full card details.
  • Shipping Carriers: USPS, FedEx, UPS, or DHL receive your shipping address to deliver your package.
  • Analytics Providers: Google Analytics and similar tools help us understand website usage (anonymized data).
  • Email Marketing: If you opt in, your email may be shared with our email service provider (e.g., Mailchimp, Klaviyo) to send newsletters.
  • Legal Requirements: We may disclose your data if required by law or to protect our legal rights.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including to comply with our legal obligations, resolve disputes, and enforce our agreements.

  • Order Data: Retained for up to 5 years for accounting and legal purposes.
  • Marketing Data: Retained until you unsubscribe or request deletion.
  • Support Communications: Retained for up to 2 years after your last interaction.

5. Your Rights

Depending on your location (e.g., EU/EEA residents under GDPR, California residents under CCPA), you may have the following rights regarding your personal data:

  • Right to Access: Request a copy of the personal data we hold about you.
  • Right to Correction: Request correction of inaccurate or incomplete data.
  • Right to Deletion: Request that we delete your personal data ("Right to be Forgotten").
  • Right to Object: Object to the processing of your data for marketing purposes.
  • Right to Data Portability: Receive your data in a structured, machine-readable format.
  • Right to Opt-Out: Opt out of promotional emails at any time by clicking the "Unsubscribe" link in our emails.

To exercise any of these rights, please email us at support@printovly.com with the subject line "Privacy Request."

6. Cookies Policy

We use cookies to enhance your experience on our website. Cookies are small text files stored on your device. Here's how we use them:

  • Essential Cookies: Required for the website to function (e.g., keeping items in your cart, user sessions). These cannot be disabled.
  • Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics). These are anonymized.
  • Marketing Cookies: Used to show you relevant ads on platforms like Pinterest, Facebook, or Google. You can opt out via your browser settings.

You can control and manage cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website.

7. Security of Your Data

We take the security of your personal information seriously. We implement industry-standard security measures, including:

  • 🔒 SSL Encryption (HTTPS) on all pages to protect data in transit.
  • 🔒 Secure, PCI-DSS compliant payment processing via PayPal and Stripe.
  • 🔒 Limited access to personal data — only authorized team members can access order information.

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites (e.g., Pinterest, Instagram, payment gateways). We are not responsible for the privacy practices of those sites. We encourage you to read the privacy policy of every website you visit.

9. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately at support@printovly.com and we will delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date at the top. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

This Privacy Policy was written specifically for PrintOvly.com, a fine art print store selling museum-quality classic artworks (public domain) for personal and home décor use.